Frequently Asked Questions
Everything you need to know about your Seafolly experience.
How do I find my perfect swimsuit size?
We recommend using our comprehensive Size Guide available on each product page. Our fits are true to size, but if you are between sizes, we suggest sizing up for extra comfort in our structured swimwear.
What is your return policy for swimwear?
We offer returns within 30 days of purchase, provided the items are unworn, have all original tags attached, and the hygiene seal remains intact. Sale items may have different conditions.
How should I care for my Seafolly pieces?
To ensure longevity, always rinse your swimwear in cold water immediately after use to remove chlorine or salt. Hand wash with mild detergent and dry in the shade; never tumble dry or iron.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once dispatched, you will receive a tracking number via email. Standard shipping usually takes 3-7 business days depending on your location.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna for eligible regions.